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Grout Cleaners - Grout Cleaning & Sealing
0423 011 301

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Testimonials

The tiles in our office building are very old, but they are still in excellent shape because of the way this professional service company cleaned them. They are the best tile cleaning service in Sydney and have done such a great job cleaning and sealing & protecting our tiles.

Yours sincerely,

Mike Farhan

Read more Testimonials

Grout Cleaning FAQ's

  • Q: What do your grout cleaning services include?
  • A: Tile Cleaners ® services include scrubbing your grout with our tools and equipment (Turbo Hybrid Machines & Scrubbers) to restore it back to it's best possible condition. In small areas where we can't use our machines, the job will be done manually.
  • Q: How do I measure the size of the area i need to restore the grout in?
  • A: We recommend that you measure each room separately. They way to measure is the width * length. For example a room that is 3 meters long and 2 meters wide is 3 * 2 = 6m2 in total.
  • Q: What should I do to prepare for the grout cleaning?
  • A: Move all furniture and items up off the floor so it is ready for us to clean when we arrive.
  • Q: How do I know when my grouts are in need for professional cleaning?
  • A: You will know when to have it done once the grout start looking dull and discoloured even after a proper cleaning.
  • Q: Are your grout cleaning products toxic?
  • A: Here at Tile Cleaners ® we understand the importance of your family's safety. This is why Tile Cleaners ® only use non-toxic finishing agents as we not only want to protect your grout, but your familiy's health too. Materials and agents that can be of health hazard are not in our product portfolio and have never been.
  • Q: What does a proper grout maintenance routine include?
  • A: A proper maintenance routine typically includes stripping and cleaning and resealing at least once every year or two, especially in commercial areas with high foot traffic, annually cleaning is recommended.
  • Q: What can I do to keep my grouts looking new?
  • A: To keep your tiles and grout looking new, Tile Cleaners ® recommends sealing your grout lines with our special water based impregnating grout sealer. We also always reccommend cleaning each week with a damp microfiber cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents (any strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
  • Q: How will you charge me for stripping cleaning and sealing my grouts?
  • A: We charge per square meter for each separate room. There is a price list on the cleaners website for you to review. We prefer you measure each room individually before we come so when we charge you in the end it will be fast and easy for everyone.
  • Q: Will you help me move my furniture before your start cleaning my grout?
  • A: Tile Cleaners ® do not move large furniture because we are not insured for such work but we can help you move your smaller items.
  • Q: What should I do to prepare for my grout cleaning?
  • A: In order to allow us to do our job in cleaning and restoring your grout, you will need to move all furniture and items up off the floor so it is ready for us to clean when we arrive.
  • Q: How do I schedule an estimate with Tile Cleaners?
  • A: Simply click on the location nearest to you and email the local office with your contact information or call the number of your local Tile Cleaners ® representative.
  • Q: How much does an estimate cost?
  • A: In most cases Tile Cleaners ® can give you a quote over the phone for free. In some cases we will need to come and check the work to be done prior to giving you a quote. This depends on the size and nature of the work required.
  • Q: How long does the estimate take?
  • A: In most cases, we can give you an approximate quote / estimate over the phone within 5 - 10 minutes. We will also inspect the area and confirm the quote on the day the job is booked for to get your final approval prior to starting any work.
  • Q: Once decided, how long will it take to schedule the work on my grout?
  • A: Most of our work can be scheduled within 2 – 10 days, and is usually done on the same day we come out to confirm the quote.
  • Q: What type of grout cleaner is used?
  • A: Tile Cleaners ® uses a low pressure / hot water system to clean your grout. The vapor system will heat water to high degrees (up to 320 degrees) cleaning your grout with vapor technology using tap water leaving your grout in a PH neutral state.
  • Q: Do you use chemical cleaners?
  • A: Some cleaning situations require pre-treatment using a chemical cleaner. Our chemical cleaner contains no acid or bleach as these ingredients can do long term damage to your grout. The solution is then followed by our vapor technology removing the discoloration and any chemical residue from the grout joint. However in some cases we will need to use chemicals that do contain some little amount of bleach or acid when the grout is old and discolored.
  • Q: Why use grout cleaner and vapor cleaning?
  • A: The vapor cleaning process eliminates the cleaner from the pores of the joint leaving it in a PH neutral state.
  • Q: Why not just scrub the grout with a brush and mop it clean?
  • A: The mopping of excess cleaner is not completely absorbed leaving the cleaner in the pores of the grout. The cleaner will disrupt the PH level of the floor creating a dirt magnet after completion.
  • Q: Do you use a truck mounted cleaning machine?
  • A: Sometimes, depending on the size and nature of the work required. The truck mounted equipment generates pressure between 1500 – 3000 psi so we adjust the pressure depending on the type of tile and grout you have, otherwise the amount of pressure generated will create small cracks in the joint along with exploiting existing cracks if the wrong pressure is used.
  • Q: What is grout recoloring?
  • A: Recoloring grout is the application of a grout colorant to completely change or enhance the color of your grout.
  • Q: Why recolor my grout?
  • A: In some circumstances, your existing grout can be soiled to the point it will not clean well enough to be acceptable. Grout can also fade if exposed to excessive foot traffic or sunlight making it impossible to eliminate color variations in your grout.
  • Q: Can grout recoloring make my grout lighter?
  • A: Yes, your existing grout can be re-colored to a lighter or darker shade of your existing grout or a different color altogether to match your changing decor.
  • Q: Can you tell if the grout has been recolored?
  • A: The recoloring process will leave your grout looking brand new eliminating any color variations. The color sealer used is a penetrating color sealer leaving the grout in its natural state as it bonds to the silica in the grout joint. Some color sealers on the market are a topical that will cause your grout to look painted in its completed state.

Grout Sealing FAQ's

  • Q: What is a grout sealer?
  • A: Grout sealers are a type of barrier that creates a protective layer between the grout porous lines and the stains trying to sink into them. Sealers are engineered to help protect porous surfaces from staining and help to make it easier for you to clean them. They provide an anti-staining solution for all types of grouts in any sort of tiled areas and they are your best choice to keep your grout lines looking new and fresh.
  • Q: Why do I need to seal my grout?
  • A: Grout is a porous material that needs a protective layer that will seal it from staining. Stains from foods, oils and all sort of dirt that comes in touch with the grout can penetrate the surface and sink in deeper into the grout, resulting in a discoloured and unpleasant looking grout. Sealers are engineered to lay a protective layer that will repel and obstruct the grout from absorbing any type of material that will penetrate it. It will keep your grout protected and your grout will be easier to clean and maintain. It will extend the fresh look of your grout lines and help keep that new look to your tiles as well.
  • Q: What Sealer do you recommend to use on my grout?
  • A: Tile Cleaners ® recommend using our high quality, water based, Impregnating Penetrating Sealer. This Sealer is your best choice for sealing your grout lines to keep them protected and looking new.
  • Q: Does the sealer change the appearance of the grout?
  • A: No it does not. Tile Cleaners ® Impregnating Penetrating Sealer will not change or alter the texture of you grout, nor give it a glossy finish. It will only protect and preserve your grout lines with no compromise.
  • Q: What process can I expect when you come to seal the grout?
  • A: Tile Cleaners ® professional team will go through the job processes step by step so you know exactly what your getting. The process of stripping the floor is to ensure that all of the old sealer is removed. Once the old sealer is stripped, the floor is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else of that sort that can affect the new sealer. The new sealer is then applied to the dry grout lines and allowed to set. The newly sealed grout will not only look as new again, it will also protect the grout surface for longer and make it much easier to clean.
  • Q: How long does the grout sealer last for?
  • A: The sealer it self will last for 10 years, it will stay and protect that grout for that period of time, however, if the grout is scraped or if it has been under any mechanical work that might scrape the top layer of the grout, it will scrape the layer of the sealer with it. We cannot guarantee that the sealer will be on top of the grout for 10 years, as the grout itself can corrode. Tile Cleaners ® recommend sealing your grout lines every 36 - 72 months to keep them protected and to eliminate the need to regrout.
  • Q: Are there different types of sealer for grout?
  • A: There are many types of grout sealer available in the market, however Tile Cleaners ® only use the highest quality water based impregnating penetrating transparent sealer when sealing grout lines.
  • Q: If I want to seal the grout, will it be done on the same day or you will wait for the tiles to be completely dry first and do it on another day?
  • A: Sealing should be done straight after the cleaning is complete and yes it should be done in the same day, otherwise it has to be cleaned again before sealing, as once you seal over dirt, you can never get the dirt out. However after sealing, you should allow 24 hours for the sealer to fully cure before allowing any water or liquid to be spilled on it. However, you can dry touch it 4 hours after the process is done.
  • Q: Will sealing the grout in the shower stop mould developing?
  • A: Sealing your grout with Tile Cleaners ® will help protect the grout and also make it easier to clean. The high humidity environment in the shower is the perfect place for mould to grow and spread, therefore, the sealer cannot prevent mould from growing but it will indeed help protect the grout and make it easier to clean there after. Some of the best techniques that will help prolong the life of the grout is to seal the new grout with our Impregnating Penetrating Sealer, keep the area dry and well ventilated and avoid using harsh cleaning chemicals.
  • Q: My grouts look corroded and it is cracked in some areas, what should I do, and can it be sealed in that condition?
  • A: Tile Cleaners ® only seal grouts that are in a good condition, grout that is cracking and deteriorating has to be regrouted before getting sealed. Please refer to the regrouting section.
  • Q: How long does it take to dry?
  • A: It will normally take 24 hours for the sealer to fully cure in a normal day , and that is fully settled when you can put back everything back into place. It takes 4 hours to touch dry that is nothing hard can be moved on the tiles and grout, as it needs at least 24 hours to fully cure.

Grout Color Sealing FAQ's

  • Q: What is grout color sealing?
  • A: Color sealing grout is the application of a grout colorant to completely change or enhance the color of your grout.
  • Q: Why color seal my grout?
  • A: In some circumstances, your existing grout can be soiled to the point it will not clean well enough to be acceptable. Grout can also fade if exposed to excessive foot traffic or sunlight making it impossible to eliminate color variations in your grout.
  • Q: Can you make my grout lighter?
  • A: Yes, your existing grout can be re-colored to a lighter or darker shade of your existing grout or a different color altogether to match your changing décor.
  • Q: Can you tell if the grout has been color sealed?
  • A: The color sealing process will leave your grout looking like brand new eliminating any color variations. The color sealer used is a penetrating stain leaving the grout in its natural state as it bonds to the silica in the grout joint. Some color sealers on the market are a topical sealers that will cause your grout to look painted in its completed state.

Regrouting FAQ's

  • Q: What is regrouting?
  • A: The regrouting service offered by Tile Cleaners ® is the process of removing old grout with a specialised mechanical tool that will not affect the tiles. Then, the area is cleaned and a proper new grout will be applied.
  • Q: When do I know that I need regrouting?
  • A: Regrouting should be done as soon as you notice the grout getting yellow, looking mouldy, discoloured or the grout is starting to come out. The damaged grout my not look too bad from the outside, but it can be a dangerous situation from behind the tiles. Sometimes grout can be leaking water; this might be due to missing grout or cracked grout. Even tiny holes, or hairline cracks, can cause a major problem.
  • Q: Sealing after regrouting?
  • A: Once an area has been regrouted, Tile Cleaners ® strongly recommend that the new grout be sealed to prolong the life and the new look of the new grout. The sealer will help protect the grout and make it easier and safer to clean.
  • Q: Why do I need to regrout? What are the benefits of regrouting?
  • A: Regrouting has many benefits over retiling and may be advised when you have tiles in good condition but the grout is starting to corrode. It will significantly improve the appearance of any tiled area. It will bring back that fresh clean look at an affordable price that suites all budgets. Regrouting is suitable for all tiled areas. Regrouting has the cheaper price and shorter periods of time benefit over retiling and is more environmentally friendly as it saves on carbon emission compared to retiling.
  • Q: Can you regrout floor and wall tiles?
  • A: Yes, Tile Cleaners ® can regrout floor and wall tiles.
  • Q: What is the difference between regrouting and cleaning and sealing the grout?
  • A: Cleaning is the process of cleaning the grout with our machines, to ensure the absence of dirt and dust, therefore when we apply the sealer, the grout is clean and there are no barrier layers between the sealer and the grout. The sealer then will be applied, with the help of various Tile Cleaners tools, depending on the condition and setting of your tiles. Regrouting on the other hand is the process of replacing the grout between your tiles, with new grout. Tile Cleaners ® use a mechanical tool to scrub out the old grout. After that is done, then we proceed with cleaning and then reapplying new grout between the tiles. These are two different processes and you might need to clean and seal after you are done with regrouting your tiles.
  • Q: What type of tiles can we regrout?
  • A: Tile Cleaners ® can help you regrout most types of tiles.

To schedule your cleaning appointment or to obtain a free estimate, please Call 0423 011 301 or use the online enquiry form at the top of the page.

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